Get in Touch With Us

Have questions? We're here to help! Reach out to our friendly team for assistance with loans, applications, or any inquiries.

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Contact Information

Multiple ways to reach our support team

Phone Numbers

  • WhatsApp: 263772890275
  • Support: 263772890275
  • Sales: 263772890275

Email Addresses

  • Support: support@zimwallet.com
  • Sales: sales@zimwallet.com
  • Info: info@zimwallet.com

Our Location

  • 123 Borrowdale Road
  • Harare, Zimbabwe
  • Mon-Fri: 8AM-5PM
  • Sat: 9AM-1PM

Send Us a Message

Fill out the form below and we'll get back to you as soon as possible.

We typically respond within 24 hours during business days.

Our Location

Visit our office in Harare for face-to-face assistance.

Fast Response Time

Average response time: 2-4 hours

Contact by Department

Reach the right team for your specific needs

Customer Support

Get help with existing accounts, payments, and general inquiries

Email
Loan Applications

Assistance with new loan applications and requirements

Email
Technical Support

Help with website, mobile app, or technical issues

Email
Complaints Department

Formal complaints and escalation procedures

Email

Connect With Us

Follow us on social media for updates and announcements

Frequently Asked Questions

Quick answers to common questions

We typically respond to all inquiries within 24 hours during business days. For urgent matters, please call our support line directly.

Our customer support is available Monday to Friday from 8:00 AM to 5:00 PM, and Saturdays from 9:00 AM to 1:00 PM. You can submit inquiries through our contact form anytime.

Yes, our main office is located at 123 Borrowdale Road, Harare. We welcome visits during business hours, though we recommend calling ahead to schedule an appointment.

Yes! You can call our sales team at +263 77 123 4567 to start your loan application over the phone, or use WhatsApp for quick assistance.

Still have questions?

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Ready to Get Started?

Contact us today and take the first step towards your financial goals.

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24/7 WhatsApp Support • 2-4 Hour Response Time • Multiple Contact Options